Release 2024.1 introduced a problem with printed invoices. Suddenly, part numbers were replaced with each item’s internal ID. At first glance I thought this a bad thing, but not so fast.

A field that we’d printed in advanced templates since 2017, displayname, suddenly morphed into an item’s internal ID. Clearly this was not our doing, but something in release 2024.1 had changed. Long story short, I suspect NetSuite is exposing more joined records in advanced templates. After contacting NetSuite, they provided a workaround where I’m swapping item.displayname for item.item.displayname.

I’ve previously written about how to find fields in advanced templates, but I’ll remind myself (and you) where to check what’s available in your Freemarker templates.

• Start by opening your advanced template. It opens in Edit view. You’re looking at Freemarker/HTML code.
• Toggle the source code button back to the WYSIWYG view. You won’t keep this view permanently, but here is where you get your list of available joins and fields.
• Then click the plus button.
• At the bottom of the list are all your joined records.
• Expand those to see joins and fields. In my case, I needed record.item.item.

I guess it’s possible item.item.displayname has been there all along and I missed it. My wife tells me she could rearrange the furniture in our entire home and it would take me weeks to notice. Dunno!